- رياض اطفال
- عربى \ لغات
- مصري عربي
- مصري لغات انجليزى
- مصري لغات فرنسي
- دولي بريطاني
- دولي امريكي
- دولي فرنسي
- دولي الماني
- دولي كندي
- دولي بكالوريا
• Name : Adham Saeed Farid
• Address : Cairo, Egypt.
• Mobile : 0111 801 7550
• E-mail : Adhamsaid36@gmail.com
• Nationality : Egyptian
• birth of date : 11/7/1992
• Religion : Muslim
• Military service : Completed
Bachelor’s degree in English literature from the faculty of Languages and Translation, Al-Azhar University.
Graduation year: 2015 Educational diploma 2018
• English teacher in al safa school for year 2019
• Customer service agent, Egypt food bank July 2013
Responded to customer enquiries through phone calls
Investigated complaints regarding technical issues and responded to each accordingly.
Provided information about regulation and policies
Assisted other colleagues according to the needs of the department
Operator and Guest Service Agent At the Address Marassi Golf Resort From 6/2020 till 9/2021.
Guest service representative for Seera Egypt from May 2020 to June 2020
Following the telephone etiquettes while assisting the gusts for (leisure, business) trips.
Mange all the booking (flight, hotels, transportation).
Following up with any guest facing any challenge during his trip and solve any issues
• First Aid
• A self-motivated and hard working,
• Able to work as part of a team. Proving leadership skills, including managing and motivating other staff to achieve hotel objectives.
• An effective communicator with all hotels departments. Good problem solving and analytical skills.
• Ready for immediate adaptation on new working condition or atmospheres
• Well trained and experienced in five stars hotels
• High ability of working under pressure and carrying out individual responsibilities High
• ability to work in a team with a perfect team work spirit
• Good knowledge of several developments tools such as: Word – Excel
• Guest Satisfaction skills
• Volunteer to many of Resala charity activities 2009 – 2011
• Arabic : Mother tongue .
• English : Good (Speaking, Writing, Reading and Understanding).
• German : Good (Writing, Reading and Understanding